FAQ’s
WHAT IS YOUR SHIPPING POLICY?
Shipping costs are determined by the weight of the order + the distance of the delivery location. We always search for the best rate available and never pad our shipping costs.
DOMESTIC: Standard shipping is available for orders with delivery addresses within the U.S. and territories, excluding P.O. Boxes and Rural Routes.
INTERNATIONAL: We do not offer international shipping at this time.
HOW DO I ORDER WHOLESALE?
For customers with valid resale certificates, wholesale orders may be placed by contacting us via email at info@kisclean.com.
ARE ALL YOUR PRODUCTS NON-TOXIC?
Yes, all of our products are plant-based and 100% non-toxic. For more information, please visit our online store for individual product descriptions.
ARE ALL KISCLEAN PRODUCTS BIODEGRADABLE?
Yes, not only are our products non-toxic, their formulations are completely biodegradable.
WHERE ARE KISCLEAN PRODUCTS MADE?
All KisClean products are produced and bottled in Los Angeles, California.
DOES KISCLEAN TEST ITS PRODUCTS ON ANIMALS?
All KisClean Products are Leaping Bunny certified. KisClean is very proud to never have conducted or commissioned any animal testing of our products or their ingredients. Our products are designed to be safe for people, their homes, their pets, and the environment. We do not believe any animal should be harmed in the process of making the products you use to create a clean and healthy home.
ARE KISCLEAN PRODUCTS SAFE AROUND PETS?
Yes, our products are safe not only for your pets, but for the entire family. You can even wash your pet dishes (and yours too) with our products, they are that safe!
STILL HAVE QUESTIONS? WE HAVE ANSWERS!
For additional assistance concerning our online store or your online purchase, please contact us via email at info@kisclean.com, Monday to Friday, 10am to 6:30pm (PST). We aim to respond to all messages within 1 business day.
